Individuals and carers

This section of our website contains information that is relevant to members of the public, people approaching the end of their lives and carers. It contains details about organisations that can provide help, advice and support along with information about publications, websites and other resources that you may find useful.

Useful publications

• Planning for your future care - a guide for members of the public, explaining advance care planning
• Preferred priorities for care - a person-held document to record end of life care preferences and wishes
• Dying Matters' leaflets and resources
• NHS Choices end of life care guide.

Finding help, information and advice

It is important to seek help from a GP, consultant, care co-ordinator or other professional involved in providing care. Additional information, support and advice is available from partner organisations.

Handling bereavement

A range of information about bereavement and available support can be found on the Dying Matters website.

Complaints and concerns

If you have any concerns about a person's end of life care, or wish to complain, the NHS Patient Advice and Liaison Service (PALS) can help.