Communication skills
Good communication skills are vital in ensuring the needs of
people nearing end of life, their families and carers are
identified, responded to and met - respectfully and
compassionately.
Communications skills training boosts the confidence and
competences of staff responsible for helping identify and meet
these needs.
Much of the information in this section derives from the
Communication Skills Pilot Project run by the NEoLCP in association
with Connected.
This funded 12 pilot sites to explore training need, provision,
strategy and sustainability.