The National End of Life Care Programme website

Terms of Use (August 2011)

1. Use of the National End of Life Care Programme website

1.1 This page tells you the terms upon which you may make use of our website www.endoflifecareforadults.nhs.uk (our site). By entering our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.
1.2 Users must only use the site for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use of the site by any third party.
1.3 Users must not attempt to impair the running of the site or corrupt its content. In such circumstances, NEoLCP will inform the police where it deems it appropriate.

2. Intellectual property rights

2.1 NEoLCP are the owner or the licensee of all intellectual property rights in our site, and in all publications, leaflets, dvds, podcasts, film clips, guidance, training materials, handbooks, products, materials, tools or any other materials published on it (materials). Those materials are protected by copyright laws and treaties around the world. All such rights are reserved.
2.2 You must not modify in any way the paper or digital copies of any materials you have printed off or downloaded from our site without prior notification to NEoLCP of the nature and content of such modifications.
2.3 Our status (and that of any identified contributors or licensors) as the authors of material on our site must always be acknowledged. Where certain materials on our site specify the form of acknowledgment required, you must comply with the same.
2.4 You must not use any product or material on our site for the purposes of financial or commercial gain, including, without limitation, sale of the products or materials to any person.
2.5 If you print off, copy or download any part of our site or any materials in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

3. Advertising

NEoLCP receives no support through advertising or sponsorship and will not accept any advertising on the website.

4. Liability

4.1 Whilst reasonable efforts have been made to ensure the accuracy of the information and materials on our website, we cannot guarantee their correctness or completeness. The information and materials on our site are subject to change and we cannot guarantee that they are up-to-date.
4.2 The purpose of the content and materials on our site is to support health and social care staff in enabling access to know-how and knowledge. In particular, all materials which are available for download on our site are intended for use by, or in conjunction with advice from, appropriately qualified health and care professionals and any implementation should be subject to the reader's professional judgment. Please also note paragraph 4.3 in this respect.
4.3 Notwithstanding clause 4.2, commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. NEoLCP does not accept any responsibility or liability for any action taken or not taken on the basis of such commentary or materials. In particular, but without limiting the above, the role of NEoLCP is not to substitute for the role of health professionals or professional carers, and members of the public are therefore urged to consult with a health or care professional for answers to any questions related to their health or other care.
4.4 Without prejudice to paragraphs 4.1, 4.2 and 4.3 above, we hereby expressly exclude (to the extent permitted by law):

• All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
• Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it.
• Liability for any claim, liabilities, costs, proceedings, damages and expenses awarded against, or incurred or paid by, you as a result of or in connection with any claim made against you in respect of the alleged or actual infringement, whether or not under English law, of any third party's intellectual property rights in respect of any materials.

4.5 This paragraph 4 is not intended to restrict or exclude liability for death or personal injury caused by our own negligence, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.

5. External Links

All links from this website are provided for information only. A link does not imply endorsement of that site. We do not accept responsibility for the sites linked to, or the information displayed there.

6. Linking to the NEoLCP website

Users are welcome to link to the NEoLCP site. Links to the site are also subject to the material being reproduced accurately and not being used in a derogatory manner or in a misleading context, and that the source (including URL) must be acknowledged.

7. Privacy

We respect and are committed to protecting your privacy. This Privacy Policy lets you know how any personal information is processed and used by NEoLCP.

• We do not monitor individual usage of the library. Cookies and session ids may be issued but these do not contain personal information.
• We collect site usage statistics from our server logs. This data helps us to manage and plan services, and will be used as part of the evaluation of the NEoLCP site. Site usage statistics contain no personal information.
• If you send us an enquiry you may include personal information. This may be stored in a helpdesk database by the NEoLCP. Personal data is used only to enable us to contact you, and is not used for any other purpose.

8. Jurisdiction and applicable law

8.1 The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site.
8.2 These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

9. Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you.

10. Your concerns

If you have any concerns about material which appears on our site, please contact information@eolc.nhs.uk.